Design LINE OA Rich Menu with Canva Free - Step-by-Step Tutorial 2026

Rich Menu instantly makes your LINE OA look professional. Many people don't know they can design it for free with Canva - no designer needed, no Photoshop required. This tutorial teaches every step from opening Canva to uploading in LINE OA Manager. Takes under 30 minutes.

Step 1: Set Size in Canva

Start in Canva:

1. 1.Go to canva.com (sign up free if needed)
2. 2.Click "Create a design" > "Custom size"
3. 3.Enter 2500 × 1686 px (recommended Full Size)
4. 4.Click "Create new design"

Step 2: Create Grid Layout

Divide space for each button:

1. 1.Use Canva's Guides to create a 2×3 grid
2. 2.Click "File > Show rulers" and drag guides
3. 3.Horizontal: guide at 843 px (center)
4. 4.Vertical: guides at 833 px and 1667 px (3 columns)
5. 5.You now have 6 equal sections

Step 3: Choose Background Color

Set brand-consistent background:

• •Solid color - clean, works for all businesses
• •Gradient - prettier but icons must remain visible
• •Recommended: dark backgrounds (black, navy, dark gray) + bright icons = most readable on mobile

Step 4: Add Icons and Text

Fill each section:

1. 1.Search "Elements > Icons" in left panel
2. 2.Place icons centered in each section, ~200-300 px
3. 3.Add Text below each icon - short 1-2 words
4. 4.Use readable font, size 40-60 pt
5. 5.Use contrasting text color

Step 5: Check Safe Zone

LINE has rounded corners that may crop edges:

• •Keep at least 20 px margin from all sides
• •Don't place icons/text too close to edges
• •Preview on mobile before uploading

Step 6: Export from Canva

Download the file:

1. 1.Click "Share > Download"
2. 2.Choose PNG (recommended) or JPEG (smaller file)
3. 3.Check file size - must be under 1 MB
4. 4.Click "Download"

Step 7: Upload to LINE OA Manager

Apply your design:

1. 1.Go to LINE OA Manager
2. 2.Navigate to Chat > Rich Menu > Create
3. 3.Select matching Template (e.g., 2×3)
4. 4.Click "Upload Image"
5. 5.Set Actions per button: URL, Text, Coupon
6. 6.Set Display Period
7. 7.Click "Save" and verify on mobile

Design Tips for Great Rich Menus

Tips from designers:

• •Max 3 colors - brand primary + background + accent
• •Consistent icon style - don't mix 3D with flat
• •Whitespace - space around icons, don't overcrowd
• •Important button top-left - users read left-to-right, top-to-bottom
• •Update seasonally - change for festivals, promotions, campaigns

Don't Want to DIY? CherCode Designs For You

CherCode designs professional Rich Menus:

• •Custom design - matches your brand and business
• •Multiple versions - regular + seasonal + promotional
• •Chatbot integration - Rich Menu buttons work with AI Chatbot
• •Starting at just 1,500 THB - design + setup + delivered in 3 days