LINE Automation System — Full Service
Complete automation for LINE Official Account — smart auto-replies, dynamic Rich Menus, LIFF Apps for booking and ordering, and automated team notifications. Boost engagement by 50%.
Common Pain Points
Challenges Businesses Face
Can't reply to customers fast enough — they leave for competitors
Manual appointment/order notifications waste time and cause errors
No customer segmentation — messages are sent blindly to everyone
Unappealing Rich Menu with no personalization
Features
LINE Automation Features
Context-Aware Auto-reply
Responds based on keywords, conversation context, and customer history — not just keyword matching
Dynamic Rich Menu by Member
Menus change by status — new members see welcome promos, VIPs see exclusive menu items
LINE Notify for Teams
Alert sales, warehouse, and CS teams on new orders, complaints, or low stock levels
LIFF App Inside LINE
Build booking, ordering, registration, or form apps inside LINE — no external browser needed
Targeted Segment & Broadcast
Segment customers by behavior, purchase amount, and location — reduce Unblock Rate by 30%
Campaign Analytics
Track Open Rate, Click Rate, and Conversion for every message — with monthly comparison reports
Process
How We Work
LINE OA Analysis
Analyze current LINE Official Account, customer segments, and business goals
Flow + Rich Menu Design
Design auto-reply flows, Rich Menu, and customer journey on LINE
Development & Testing
Build the entire system and thoroughly test every flow
Go Live + Support
Launch with ongoing support, optimization, and training
Tech Stack
Technologies We Use
What You'll Get
Our Work
LINE OA That Replies Instantly
Set up auto-reply for instant customer answers, dynamic Rich Menu, and auto-targeted promotions by segment — never miss customers after hours
Ready to Automate Repetitive Work?
Get a free consultation with our automation team
Pricing
Service Packages
Lite
New Rich Menu + welcome message for basic LINE OA setup
- Redesigned Rich Menu
- Automated Welcome Messages
- Testing & Deployment
- User Documentation
Starter
Auto-reply + Rich Menu with keyword-based responses
- Everything in Lite
- Keyword-based Auto-reply
- Greeting + Away Message
- Google Form Integration
Business
For businesses needing a full-featured LINE OA with CRM
- Everything in Starter
- Customer Segmentation
- CRM Integration
- Analytics Dashboard
- Dynamic Rich Menu
- 30-day Post-delivery Support
Enterprise
Complete LINE OA with LIFF App, AI Chatbot, and Marketing Automation
- Everything in Business
- LIFF App (Booking/Ordering/Registration)
- AI Chatbot Integration
- Marketing Automation
- Message A/B Testing
- E-commerce Integration
- Advanced Analytics & Reporting
- 3-month Post-delivery Support
* Price excludes LINE OA Premium costs
FAQ
Frequently Asked Questions
It covers many functions: keyword auto-reply, dynamic Rich Menu based on status, LINE Notify for team alerts, and LIFF apps for booking, ordering, or registration.
Absolutely. LINE OA can connect to CRM, membership systems, e-commerce, and more via API or automation platforms like n8n and Make.
Yes, you need a LINE Official Account first, which can be registered for free. We can guide you through the setup process.
Basic auto-reply and Rich Menu take 1-2 weeks. Systems with LIFF apps or integrations may take 3-6 weeks.
Yes. After delivery, we'll train you on managing Rich Menu, automated messages, and reports through an easy-to-use dashboard.
Through targeted broadcasts to interested segments, context-aware product recommendations via auto-reply, and LIFF Apps for instant in-LINE purchasing.
Yes, the Enterprise package includes an AI Chatbot that understands Thai, handles complex queries, recommends products, and closes sales automatically within LINE.
Comparison
Why Choose CherCode?
chercode. | DIY / Freelance | |
|---|---|---|
| LINE OA Expert | ||
| Dynamic Rich Menu | ||
| LIFF App Development | ||
| AI Chatbot Integration | ||
| Advanced LINE Notify | Basic | |
| Marketing Automation | ||
| A/B Testing | ||
| E-Commerce Integration |
What You Get
Our Quality Standards
Performance Score 90+
Every project passes Lighthouse testing with 90+ Performance scores, meeting all Core Web Vitals criteria.
Lighthouse Performance
Uptime 99.9%
Deployed on Vercel + Supabase with auto-scaling — guaranteed 24/7 uptime.
Infrastructure Guarantee
Free Post-Launch Support
Every project includes 1-3 months of free support including bug fixes, updates, and technical assistance.
Post-Launch Support
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